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SVP, Client Success
InMarket · Remote · ExecutiveAccount ManagementClient RelationshipsEscalation ManagementForecastingProcess Design+3 more$189k–$223k/yr3d agovia 4 Day Week 
Senior Manager, Escalation Management
Twilio · Remote · SeniorCoachingDocumentationEscalation ManagementPeople ManagementProcess improvement+10 more$142k–$177k/yr3d agovia 4 Day Week
Junior Support Analyst
Eagle Eye · Remote · EntryAttention to DetailCommunicationCustomer ServiceEscalation ManagementIT Support+9 moreCAD 55k–CAD 64k/yr6d agovia 4 Day Week
Manager, Technical Account Management
Cyberhaven · Remote · SeniorKubernetesAccount ManagementCommunicationCustomer SuccessEscalation Management+15 more$170k–$180k/yr6d agovia 4 Day Week
In-House Support Operations
Polymarket · Remote · SeniorExpressComplianceCustomer Support OpsData AnalysisEscalation Management+4 more$200k–$250k/yr1w agovia 4 Day Week
Sr Customer Experience Specialist - Finance
Samsara · Remote · SeniorCommunicationData AnalysisEscalation ManagementProcess improvementProject Management+3 more$102k–$154k/yr2w agovia 4 Day Week
Vendor Support Operations Lead
Banyan Software · Remote · MidDocumentationEscalation ManagementProcess improvementQueue managementSOP Development+3 more$70k/yr2w agovia 4 Day Week
Product Success Technical Director
ServiceNow · Remote · SeniorLLMRAGEnterprise ArchitectureEscalation ManagementExecutive Communication+10 more$199k–$348k/yr2w agovia 4 Day Week
Customer Care Operations Lead
Genki · Remote · StaffGoCoachingCustomer SupportEscalation ManagementOnboarding+6 more3d agovia 4 Day Week
Technical Customer Success Manager
Redpanda · Remote · MidPythonAWSGCPAzureKubernetes+25 more6d agovia 4 Day WeekOnboarding Operations Specialist
Twilio · Remote · EntryCommunicationCustomer SupportDetail-OrientedEmail WritingEscalation Management+5 more1w agovia 4 Day Week
Policy Manager, Consults and Escalations
Airbnb · Remote · SeniorCommunicationCritical ThinkingCross-functionalEscalation ManagementPolicy Analysis+6 more2w agovia 4 Day Week
Client Strategy Analyst
Prelim · Remote · EntryGoProject ManagementCommunicationProblem SolvingStakeholder Management+3 more5mo agovia 4 Day WeekTechnical Support Engineer 2, Platform and Applications
Twilio · Remote · MidJavaScriptPythonJavaNode.jsProblem Solving+17 more5mo agovia 4 Day WeekTechnical Support Engineer 3
Twilio · Remote · SeniorJavaScriptPythonJavaNode.jsProblem Solving+16 more5mo agovia 4 Day Week
Customer Support Manager
Lucidya · Remote · StaffGoCommunicationTeam LeadershipSLA ManagementWorkflow Design+9 more5mo agovia 4 Day WeekCustomer Experience Representative
Limited infoPossibly stalePolymarket · Remote · MidExpressCustomer SupportCommunity ManagementWritten CommunicationTrust & Safety+6 more4mo agovia 4 Day Week
Senior Product Manager, Replication & Storage Engines
Limited infoPossibly staleMongoDB · Remote · SeniorMongoDBAWSAzureDatabase DesignTechnical Leadership+8 more4mo agovia 4 Day WeekEscalation Manager, FedRamp
Limited infoPossibly staleMongoDB · Remote · MidMongoDBAWSGCPAzureStakeholder Management+14 more4mo agovia 4 Day Week
Director of Global Developer Success
Limited infoPossibly staleTemporal · Remote · ExecutiveTypeScriptPythonGoJavaAWS+33 more5mo agovia 4 Day Week
Manager, Compliance Execution & Enablement
Klaviyo · Remote · StaffCommunicationComplianceRisk ManagementProcess improvementPeople Management+7 more$140k–$210k/yr6mo agovia 4 Day Week
Senior Manager, Solutions Engineering
Cloudflare · Remote · SeniorJavaScriptPythonGoLeadershipCommunication+12 more5mo agovia 4 Day Week
Customer Success Architect
GitLab · Remote · MidCI/CDCI/CDProject ManagementCommunicationCustomer Success+7 more6mo agovia 4 Day Week
Onboarding Success Manager
Oyster HR · Remote · MidGoCommunicationCustomer SuccessProcess improvementAttention to Detail+4 more6mo agovia 4 Day Week