Dealer Account Manager

Responsibilities: Drive Partner Growth: Proactively manage a portfolio of existing and new partners to meet and exceed quarterly quota targets through strategic account planning. Ensure High Dealer NPS: Ensure dealers have a world-class experience including onboarding, training, ongoing support, customer pipeline build and customer expansion Sales and Technical Education: Deliver regular, compelling sales and technical training sessions to ensure dealers are experts in selling Burro Strategic Liaison: Act as a critical link between dealers and Burro, collaborating closely with Customer Success Managers to ensure seamless technical support and high dealer satisfaction. Evangelize Innovation: Lead the communication of new product launches, pricing changes and evolving Burro technical capabilities to keep partners updated on Burro’s rapid development cycle. Mission-Critical Field Work: Travel as needed to conduct on-site dealer visits, assist with demos, and gather direct market feedback to refine our go-to-market strategy. Enablement Content Creation: Partner with the Marketing team to develop high-impact dealer enablement tools, case studies, and localized content that help dealers sell to their customers. Operational Excellence: Manage the end-to-end order processing for both new Burros and spare parts to ensure the dealer can sell to, deploy and service their customers. Qualifications: Bachelor’s Degree: preferably in Engineering, Marketing, Business, or a related technical field. Strategic Sales Experience: 2-5 years of experience in technical B2B sales or account management, with a proven track record of hitting quota. Channel Expertise: Understanding of channel distribution models and the ability to build high-trust, long-term business relationships. Presentation Prowess: Excellent verbal and written communication skills, with the ability to translate complex robotics technology into clear ROI propositions for stakeholders. Mobility: Willingness to travel up to 50% of the time for field work, tradeshows, and dealer support. Technical Proficiency: Ability to quickly master sales tools (e.g., HubSpot) and technical software used to monitor fleet health. Nice-To-Haves Industry Experience: Prior experience specifically in Agricultural Robotics, Industrial IoT, or Precision Ag. Category Creator Mindset: Experience scaling an early-stage startup or launching a disruptive new category in a traditional market. Bilingual Skills: Fluency in Spanish is a significant advantage given our growing footprint in Latin America. Fleet Management Background: First-hand knowledge of autonomous mobile robots (AMRs) or warehouse automation systems. Perks Competitive salary and benefits package (medical/dental/vision) 401K Plan Early-stage equity  Unlimited PTO Paid parental leave